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How healthy is your association?

24 quick questions across the six pillars. You get a score for each one and the three plays to run first.

About 5 minutes. Free, and your top recommended play is yours to read in full. Answer for how things are today, not where you hope to be.

01of 24 · GovernanceWe have a written handoff process for when officers change.
02of 24 · GovernanceNew board members get an orientation before their first meeting.
03of 24 · GovernanceBoard meetings start and end on time, with an agenda sent in advance.
04of 24 · GovernanceEvery action item from a board meeting has one owner and a due date.
05of 24 · MembershipWe know last year's renewal rate, and the board has seen it.
06of 24 · MembershipMembers hear from us at least three times before their renewal date.
07of 24 · MembershipWe contact lapsed members and ask why they left.
08of 24 · MembershipWe give lapsed members a specific reason to come back.
09of 24 · Events and SponsorshipWe set an event budget, including break-even attendance, before signing a venue contract.
10of 24 · Events and SponsorshipWe check venue contracts for food and beverage minimums and attrition clauses before signing.
11of 24 · Events and SponsorshipOur sponsor packages are built around what sponsors want most: time with our members.
12of 24 · Events and SponsorshipAfter each event, sponsors get a report showing what they received.
13of 24 · Money and ComplianceThe board reviews the financials every month, against the budget.
14of 24 · Money and ComplianceAt least two board members could explain our cash position today.
15of 24 · Money and ComplianceWe have a written reserve policy the board has voted on.
16of 24 · Money and ComplianceWe know how many months of operating costs our reserves would cover.
17of 24 · Operations and TechOur member database or AMS does what we need without workarounds.
18of 24 · Operations and TechWe could export all of our member data today if we needed to switch systems.
19of 24 · Operations and TechEvery account and login belongs to an association email address, not a personal one.
20of 24 · Operations and TechSomeone new could run our day-to-day operations from what is written down.
21of 24 · Marketing and CommunityWe post on social media at least once a week, on a plan.
22of 24 · Marketing and CommunityMore than one person can post to our social media accounts.
23of 24 · Marketing and CommunityMembers talk to each other between events, not just to us.
24of 24 · Marketing and CommunityMembers have one place they know to go to connect with each other.
Where should we send your results?

Your score, your three lowest pillars, and the plays that fix them. The results page has no name or email on it, so you can share it with your board.

We'll email your results. You'll also get the Weekly Play. Unsubscribe anytime.